Holiday Inn Express Hemel Hempstead by IHG

1. The room was spotless throughout. 2. The bed was comfortable. 3. The room had decent air conditioning. 4. The breakfast was pleasant with a decent array of options, including vegan and gluten free alternatives. 5. The hotel is in a quiet area despite only being two minutes from Apsley station. There is also a supermarket and a pub nearby.

The staff were outstanding! Couldn't do enough for you, the main guy on the night we checked in needs a pay rise, he was all over the place making sure everyone was ok. The following morning at breakfast he was once again, cleaning, refilling, checking in with people, checking people in and out, all with a massive smile and cheery chat throughout! The location of hotel is fabulous for train links into London (to note, Asprey, not Hemel Hempstead!) Breakfast was lovely and hot and there was plenty of everything, t was really busy at 8.30 but there are signs telling you this so best to go earlier or a bit later if you like it quiet. Evening food wasn't too bad either. Overall really good stay.

The hotel was very well located, at the edge of Hemel but 2 minutes from the station that connects to London. The room was sufficient. The bed was comfortable and everything was very clean. Breakfast was almost always the same but it was very good. The aphonic receptionist was very friendly.

This is exactly what you would expect from a hotel of this type. Clean and tidy with an eat all you want self service buffet style breakfast which if taken as brunch immediately makes the room rate reasonable value. The free parking is helpful and the staff are willing to please and as the room was ready they permitted early occupancy at no extra cost which was very reasonable.

Room was excellent very tidy, liked that shampoo, hand wash and body wash was supplied. Staff were very approachable and friendly. Beds were comfy. Breakfast and meals was excellent. Bar drinks lots of choice. Close drive to the Warner Brothers Studio Tour 13 mins away.