Holiday Inn Express Hemel Hempstead, an IHG Hotel

The place was very clean and the Hotel have a great staff, they were very nice and friendly. We also liked the facilities and the breakfast, maybe is just me, I saw that was plenty of options like eggs, beans, bacon or sausages but to be honest, all of us hatted the eggs, it was very white, and I don't understand what kind of eggs these are(dry eggs powder?) but maybe is just us that don't appreciate the food, the point is that there was no cheese or ham, so basically we just eat butter and bacon the whole stay. The breakfast was great for the money, in my opinion they would also consider add Cheese and Ham.

As the hotel is graded as Express, the breakfast buffet is of limited choice when comparing with other Holiday Inn hotels. But still nourishing anyway. The dining area is very bright thanks to huge windows along two cornered walls one facing the historic paper mill and its unusual modern footbridge over the canal. Staff were very friendly and ready to assist us when we had a minor problem with the tv in our room which was dealt real quickly.

Breakfast was good, great selection available and all freshly made and also kept hot. Room tidy and well presented. Not heard a noise from any other guests during our stay.

Location is amazing - we had 1 day at Harry Potter tour which is only a very short drive away and a day in London. Great that the station was literally across the road. After a couple of long days out it was also brilliant that there were nice places to eat a very short walk from the hotel and a supermarket just round the corner. Staff were all really friendly. Lobby areas were a lot nicer than I was expecting from the photos. Great that there was an ice machine.

The whole experience was great, the staff were amazing and very helpful, our room was lovely and clean and the cleaners done our room the following day, it was nice to go in and have the bed made and room looking nice after being out all day, the young woman on reception (didn't catch her name) 21 years old though we knew that bit she was fantastic we went to use the station opposite the hotel but as we're not from London we didn't have a clue and didn't dlfeel right travelling from the station so we went back to the hotel and asked the young lady for advice and she helped us with the directions for the whole weekend where to catch the train from & to and what station. Breakfast was good also not much hot food choice just sausage bacon scrambled egg and beans but you have got continental to if you like that. Definitely stay again.